The time in which shoppers have to finish off their holiday shopping is dwindling fast. To the last-minute folks though there is plenty of time – well over a week! Even if they are shopping expedited shipping means that these procrastinators have no reason to panic yet.
These shoppers can certainly be a blessing for retailers, but they can present quite a challenge as well. Stocks are dwindling, tempers are short, shipping delays crop up with worrying frequency and the number of staff who suddenly go AWOL seems to increase as well. How do successful retailers cope with this potentially stressful and problematic but profitable time of year? The answers are not always clear cut. Read More